This is a highly sought after qualification for all support role positions. Such as System Administrators, Network Administrators, Desktop Support, 1st and 2nd line support.

Course Duration: over 100 hours of training (please see our faq for course durations)

Daily (up to 3 hours a day, 5 days a week) live online classroom environment.

Qualification: MCSA 2003 Microsoft Certified System Administrator

Books: Microsoft Press - Microsoft Official Academic Course (MOAC)

1 - MOAC 70-270: Installing, Configuring & Administering Microsoft Windows XP Professional Book/CD Package

2 - MOAC 70-290: Managing & Maintaining a Microsoft Windows Server 2003 Environment Book/CD Package

3 - MOAC: Implementing, Managing & Maintaining a Microsoft Windows Server 2003 Network Infrastructure (Exam 70-291), Book/CD Package

4 - MOAC 70-620: Windows Vista Client configuration, International Edition

Online Classes Modules:

Installing and configuring Windows XP (exam 070-270)
Installing Microsoft Windows XP Professional
Automating an Installation of Microsoft Windows XP Professional
Configuring Hardware on a Computer Running Microsoft Windows XP Professional
Managing Disks
Configuring and Managing File Systems
Troubleshooting the Boot Process and Other System Issues
Configuring TCP/IP Addressing and Name Resolution
Configuring the Desktop Environment
Configuring Internet Explorer
Configuring Microsoft Windows XP Professional to Operate in Microsoft Networks
Supporting Remote Users
Configuring Microsoft Windows XP for Mobile Computing
Monitoring Resources and Performance


Managing Windows 2003 Server (exam 070-290)
Introduction to Administering Accounts and Resources
Managing User and Computer Accounts
Managing Groups
Managing Access to Resources
Managing Access to Objects in Organizational Units
Implementing Group Policy
Managing the User Environment by Using Group Policy
Implementing Administrative Templates and Audit Policy
Preparing to Administer a Server
Preparing to Monitor Server Performance
Managing Data Storage
Managing Disaster Recovery
Software Maintenance Using Windows Server Update Services
Securing Windows Server 2003


Implementing Windows 2003 Infrastructure (exam 070-291)
Allocating IP Addressing by Using Dynamic Host Configuration Protocol (DHCP)
Managing and Monitoring Dynamic Host Configuration Protocol (DHCP)
Resolving Host Names by Using Domain Name System (DNS)
Integrating Domain Name System and Active Directory
Managing and Monitoring Domain Name System (DNS)
Resolving NetBIOS Names by Using Windows Internet Name Service (WINS)
Configuring Routing by Using Routing and Remote Access
Securing Network Traffic by Using IPSec and Certificates
Configuring Network Access
Managing and Monitoring Network Access


Windows Vista, Configuring (exam 070-620)
Install Windows Vista.
Upgrade to Windows Vista Ultimate Edition.
Configure post-installation system settings.
Configure basic networking.
Configure advanced networking.
Configure user account security.
Configure network security.
Configure Microsoft® Internet Explorer® 7.0

Coming Soon! Windows 7 Configuration (exam 70-680)